Over the weekend, one of my colleagues gave my home telephone number out to a client. My home number is unlisted precisely because I deal with people who are not always acting in their finest, sanest moments at the times I am dealing with them. I was mad that my number was disclosed and that this colleague didn't at least call me and have me call the client back. I sent out an email requesting that it not happen again, and received some less-than-positive responses. Ultimately I resolved the situation at a staff meeting today, and my colleagues understood (or at least accepted) my revealing my cell phone, but not my home phone number.
When DH heard a client calling our home number, he was livid. He doesn't often "put his foot down" about much, but when I first started this job, he was adamant that our home number remain unlisted. It's a safety thing with him. His quote when I told him about the comments made by colleagues was "You tell those damn men that that can deal with me if they have a problem with an unlisted number. I will NOT have crazy clients knowing where my wife and daughter live." He went on to say that frankly, he was irritated already at the number of after-hours and weekend calls I got already on my cell phone and that it was interfering with our family time.
At first, I got a bit irritated thinking to myself "Okay, I can handle this myself. Don't go getting involved in this. I need to handle it in a professional manner." But then I realized how GOOD it felt for him to say that. To stick up for me. To worry about me. It felt nice -- first that he was concerned about my and DD's safety; and second, that he was concerned about family time being infringed upon.
In the end I did handle it professionally and even garnered the support of my main "boss" who told me that he thought I was certainly assessible enough and he had personally talked with the two colleagues who had given me a hard time and told them he supported me. So that was nice too.
It was also nice to actually stand up for MYSELF. I stand up for and fight for clients all the time. But I usually back down, even in work situations, when it comes to personal things. So it was nice to take a stand for myself today.